Shipping policy
Shipping Policy
Thank you for shopping with Renvira®. Below you’ll find details about our shipping process, timelines, and what to expect after placing your order.
Order Processing
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
You will receive a confirmation email immediately after placing your order and a separate email with tracking information once your order has shipped.
Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or lost packages due to incorrect address information provided by the customer.
Shipping Times
Estimated delivery times:
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United States: 7–12 business days
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International: 7–15 business days
Shipping times may vary depending on location, carrier delays, customs processing (for international orders), and peak seasons.
Shipping Rates
Shipping rates are calculated at checkout unless otherwise stated during promotions.
We may offer free shipping on qualifying orders as part of limited-time promotions.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update after shipment.
Lost or Delayed Packages
If your tracking information shows delivered but you have not received your package, please:
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Check with household members or neighbors.
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Contact your local carrier directly.
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Reach out to us within 7 days of the marked delivery date.
While we are not responsible for carrier delays, we will do our best to assist you in resolving any shipping issues.
International Shipping
International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Delivery times for international orders may vary due to customs clearance processes.
Questions
If you have any questions regarding your shipment, please contact our support team at:
We’re happy to assist you.